Perform our simple troubleshooting steps to fix QuickBooks error 6144

QuickBooks is a highly rated accounting and bookkeeping software that business owners across the globe adore. But sometimes it receives some errors that may stop the user in their tracks and cause delays in completing a task or loss of data. Through our blog posts, we discuss some of the most common errors that QuickBooks users face. Today we are going to discuss in detail the causes and solutions of QuickBooks error 6144. If you have received this error, read this article thoroughly to fix it and also avoid it in the future.

Read this also: How to access QuickBooks desktop remotely?

What does QuickBooks Error 6144 do?

QuickBooks Error Code 6144 - Screenshot

QuickBooks error 6144 may keep you opening a company file and perform your work through both the main computer and any other computer. This is a QB company file error that may appear because of multiple causes. The causes and solutions of this error will be discussed further in this blog post. So, read on!

What causes QuickBooks Error Code 6144?

One or more of the following situation may cause this file error:

  • QuickBooks installation on your computer is either incomplete or improper
  • MS Windows Registry has been corrupted by a recent change in the QuickBooks accounting software
  • There may be a virus, malware or other infection corrupting the database and the company file
  • Your system firewall doesn’t allow access to the company file
  • Some important QuickBooks related files may have been deleted by a third-party application

How to Resolve QuickBooks Error Code 6144?

Before we jump on to the solution part, there are a few important points that you should keep in mind while performing troubleshooting steps for QuickBooks error 6144.

  • Make sure that you perform all the provided steps on the main system except the last step
  • QuickBooks accounting software should be open and running on just the main system
  • QBservice user depends on the MS Office version, for example, if you have Office 2013, you should have QBservice23
  • Make sure that your antivirus is disabled before you start with the troubleshooting process
  • You should be aware of the MS Office version you are using

The troubleshooting steps shall be first performed on the server computer and later on the other computers. There are chances that the error would get resolved by fixing it on just the hosting computer and in that case you would not have to do the same on the other systems.

Step 1: Start Service

  • Click on the Start button on the keyboard on the desktop and then Services
  • Select QBFCMonitoringservice
  • The status of the service must show active and should be available in Automatic mode. If the settings are different, make the changes by choosing the appropriate radio buttons
Start Services in QuickBooks - Screenshot
  • Hit Apply and OK button

Also read: How to Fix QuickBooks Desktop Payroll Error PS058?

Step 2: Next, check the Administrator user and change the Account Type

  • Go to Control Panel select User Account.
  • Choose Add/Remove User Account and highlight QBDserviceuser23 (if you are an MS Office version 2013 user)
Change Account Type in your system - Screenshot

Important: The file name for QuickBooks 2014 users will be QBDserviceuser24 and for QB 2015 users it’ll be QBDserviceuser25 and so on.

Step 3: Create a new folder by the name of QuickBooks

  • Create a new QuickBooks folder and set the Read/Write preference to all the created folders. Go to C drive and create the following folders: 1. Administrator 2. Add User 3. Add System 4. Everyone 5. QB Data Service user23
Choose Read and Write Permission - Screenshot

Once you create all the folders, give Read/Write permission to them all.

Step 4: Copy the Company File in the new QuickBooks

Sometimes, the files get corrupted or damaged due to their size and therefore do not open in QuickBooks. The company file should be named – Get Back to Business.

Get back to business folder - Screenshot
  • Press Windows and E keys to open the Windows Explorer
  • Open C Drive > Users > Public > Public Documents > Intuit > QuickBooks > Company Files and since this is the default file location in QuickBooks the company file should be there
  • Copy and Paste the company file in the newly created QB folder

Step 5: Ensure that the company file is correctly copied at the desired location

Read Also: Fix QuickBooks Error 80070057 (The parameter is incorrect)

Step 6: Create Inbound And Outbound Firewall Rules

Configuring QuickBooks firewall and security exceptions - Screenshot
  • Open the Windows Firewall settings of the main computer
  • Go to the Advanced Settings, click Inbound Rules followed by New Rule and then Port
  • Click Next
  • Click on TCP and enter the port number of your QuickBooks version (the port number for QuickBooks 2013 users will be 8019, 56723, 55353-55357).
  • Click Next
  • Tap on Allow the connection tab and select Next
  • Give a name to it like QB to remember it
  • Click Finish

The Firewall Ports are determined by the QuickBooks version that you use. You should get in touch with your web service provider to learn about the firewall rules. You should add the Ports to all the computers along with the server computer.

Step 7: Likewise “Add Ports” to the new outbound rules

  • Press the start button on the keyboard or desktop and click All Programs
  • Select QuickBooks and then QuickBooks Database Service Manager from the drop-down list
  • Click on Add Folder and find and add QB
Add QB Folder in QuickBooks database server manager - Screenshot
  • Tap on the Scan tab and let the scan process take place
Scan Company File in QuickBooks Database Server Manager - Screenshot

Important: You should remove any folder that is already there.

Step 8: Restore Company file on the main server computer

  • Run QuickBooks accounting application in Multi-user mode on the hosting computer
  • Follow the path:  File > Open > open and restore existing company
Open or Restore an existing company - Screenshot
  • Select the Company file named Get Back to Business and click on Open to access the file in multi-user mode
  • Go to File and ensure that the hosting is turned
  • Go to Utilities and click Stop Hosting Multi-user access on Main Computer
Stop Hosting Multi-User Access - Screenshot

See this also: How to troubleshoot QuickBooks error 6150?

Step 9: Next, open the Company File on local workstations. You must know the IP address of the main computer to complete this task

Run QuickBooks on the server computer and press the F2 key on the keyboard to open the Product Information window. Note down the IP Address (with prefix // before the IP address).

Product Information window - Screenshot

Step 10: Access Company file from other computers

  • Open QuickBooks and go to File > Open > Open or Restore an Existing File.
Open or Restore an existing company - Screenshot
  • Paste (Ctrl + v) the IP address with the backslash in the file name
  • Do check the Open File in Multi-user mode box
  • Go to the newly created QuickBooks folder
  • Select the QB Company File and open the file. Repeat the same step again on all computers running the accounting application.

Alternate method

In order to resolve QuickBooks error 6144 you can rename the files. TLG and.ND efficiently

Rename the company file extension - Screenshot
  • To begin with, the user needs to first press the F2 key in QuickBooks desktop
  • And after that navigate to the file information and look for the location of the company file
  • Moving ahead, the user needs to open the file location once it is obtained
  • After that search for the entire files .ND and .TLG extensions that share the same name as the company in question
  • To end it, the user needs to rename them by adding a .OLD at the end of each of the files

Read Also: Ways to fix QuickBooks error code 1722

QuickBooks is an innovative accounting software but sometimes errors such as the QuickBooks Error 6144 may keep you from making the most of it. We hope this post helps you in fixing the file issue and you are able to resume using the software. In case the issue persists, you can call our QuickBooks premier technical support team at 1-844-405-0906 for more advanced solutions.

 

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